At JUNA COLLECTION, your privacy is as important to us as the quality of every thread in our collections. This policy explains how we collect, use, and protect your personal information when you shop with us.
Information We Collect
When you visit our website or place an order, we may collect the following types of information:
- Personal Details: Your name, email address, phone number, and shipping/billing address.
- Payment Information: We process payments securely through trusted third-party gateways. We do not store your card details.
- Browsing Data: Pages visited, products viewed, time spent on site, and referring URLs.
- Device Information: IP address, browser type, and operating system for security and analytics purposes.
How We Use Your Information
Your information is used solely to improve your experience with JUNA COLLECTION. Specifically, we use it to:
- Process and fulfill your orders accurately and on time.
- Send order confirmations, shipping updates, and customer support responses.
- Share new arrivals, seasonal collections, and exclusive offers — only if you have opted in.
- Improve our website functionality and personalize your browsing experience.
- Prevent fraud and ensure the security of our platform.
Sharing of Information
JUNA COLLECTION respects your privacy. We do not sell, rent, or trade your personal information to third parties. However, we may share limited data with:
- Delivery Partners: To complete your order shipment within Pakistan.
- Payment Processors: For secure transaction handling (e.g., JazzCash, EasyPaisa, bank gateways).
- Analytics Tools: To understand website performance — data is anonymized and aggregated.
- Legal Authorities: Only when required by law or to protect against fraud or abuse.
Cookies & Tracking
Our website uses cookies to enhance your shopping experience. Cookies help us remember your preferences, keep your cart active, and understand how visitors interact with our site.
You may disable cookies through your browser settings at any time. Please note that doing so may affect certain features of our website.
Data Security
We take all reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses SSL encryption to secure all data transmitted between your browser and our servers.
While we implement strong security practices, no method of transmission over the internet is 100% secure. We encourage you to keep your account password confidential.
Your Rights
As a valued customer of JUNA COLLECTION, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or outdated data.
- Request deletion of your personal data, subject to legal requirements.
- Unsubscribe from our marketing emails at any time via the unsubscribe link.
- Withdraw consent for data processing where applicable.
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to external platforms such as social media pages or partner websites. JUNA COLLECTION is not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.
Your continued use of our website after any changes constitutes your acceptance of the updated policy.
